Viewing, pickup, or delivery is available only after payment has cleared in the vendor's account. Once confirmed, our agent will schedule an appointment for viewing, collection, or delivery.Viewing, pickup, or delivery is available only after payment has cleared in the vendor's account. Once confirmed, our agent will schedule an appointment for viewing, collection, or delivery.Viewing, pickup, or delivery is available only after payment has cleared in the vendor's account. Once confirmed, our agent will schedule an appointment for viewing, collection, or delivery.Viewing, pickup, or delivery is available only after payment has cleared in the vendor's account. Once confirmed, our agent will schedule an appointment for viewing, collection, or delivery.Viewing, pickup, or delivery is available only after payment has cleared in the vendor's account. Once confirmed, our agent will schedule an appointment for viewing, collection, or delivery.Viewing, pickup, or delivery is available only after payment has cleared in the vendor's account. Once confirmed, our agent will schedule an appointment for viewing, collection, or delivery.
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Privacy policy

Effective JUL 2026 · v1.2

L and J Auto Brokers ("we", "our") operates a lot-based vehicle auction platform. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices you have. We keep things short on purpose. If you read it once, you should not need to read it again.

01 · What We Collect

We collect three categories of information:

  • Account data — name, email, phone number, hashed password, and an ID number for verified bidders. You provide this when you register.
  • Bidding data — bids you place, lots you watch, proxy bids you set, invoices we issue, and the events you attend. Generated automatically as you use the service.
  • Technical data — IP address, browser, device type, log timestamps, and a session cookie. Captured to keep the service running and secure.

02 · How We Use It

We use your information to operate the auction platform, contact you about lots and invoices, prevent fraud, and meet our obligations under anti-money-laundering and tax law. We do not sell personal information. We do not run targeted ad networks against your bidding history.

03 · Sharing

We share data only with parties we cannot run the service without:

  • Lenders who consigned a lot you won — to transfer title and arrange handover.
  • Payment processors who handle bank wires and ACH on our behalf.
  • Carriers if you book vehicle shipping through us.
  • Authorities when compelled by valid legal process.

Every recipient is bound by a written data-handling agreement, and we share only the minimum necessary.

04 · Cookies

We use a single session cookie to keep you signed in and a CSRF token cookie to prevent cross-site forgery. We do not use third-party advertising cookies or behavioural-tracking pixels. You can clear cookies at any time — you'll need to sign in again afterwards.

05 · Retention

We keep account and transaction records for seven years after your account closes, in line with U.S. financial-record retention rules. Technical logs roll off after ninety days. To close your account, write to legal@phoenixautobrokers.com and we'll handle it inside thirty days.

06 · Your Rights

You can access, correct, export, or delete your personal data by writing to us. Where applicable (GDPR, CCPA), you can also object to processing or restrict it. We answer rights requests within thirty days, free of charge.

07 · Security

Passwords are hashed with bcrypt. The site runs over TLS. Database backups are encrypted. We monitor for unauthorised access continuously. If a breach affects you, we will notify you within seventy-two hours of confirming it.

08 · Contact

Questions, requests, or concerns about privacy: legal@phoenixautobrokers.com. For everything else, see the contact page.

Last reviewed July 16, 2026. Material changes are posted on this page and dated clearly.

Field Notes

What our customers say

Greg Wilson
📍 Indiana

picked up a 2018 cherokee. Good frame, brakes are brand new, tires have plenty of tread left. Family loves it. Good honest auction company.

Samantha K.
📍 Colorado

Bought a subaru outback and it arrived looking gorgeous, but the battery was completely dead when it got to my house. I was so mad at first. Called them and they apologized and paid for a brand new battery at my local shop. The car is amazing in the snow, super happy now.

Jorge Martinez
📍 Texas

Got a 2015 F150 for my construction company. cosmetically its got a few dings but the engine is solid. no leaks, AC blows ice cold which is a must down here. perfect utility vehicle for the price. will buy another next year.

Brenda S.
📍 Michigan

My daughter helped me buy a small suv on here for the winter. The interior was very clean and smelled like new. There is a tiny scratch on the driver side door which they didnt mention but other wise the car runs perfectly.

Kyle Henderson
📍 Georgia

snagged a 2019 civic si from the phoenix auction and honestly i was shocked by how clean it was. pictures did not do it justice. runs incredibly smooth and got it way under market value. highly recomend checking them out if u want a solid deal.

Dave Vance
📍 New York

Decent experience. Needed a commuter car for our new sales rep. Quick bidding, decent selection of late-model sedans. Got the email with payment instructions, initiated the direct wire transfer to the vendor straight from my phone while sitting in a board meeting. Took two mins. They processed the paperwork within 24 hours. Highly efficient, which is what I care about. Will use again.

Richard Sterling
📍 Chicago, Il

I flip about 15-20 cars a year. First time using Phoenix Auto Brokers. Run-list was accurate, condition report was about 85% spot-on (minor scuff on rear bumper wasn't pictured, but expected for a wholesale unit). Everything cleared by noon, gate release was issued by 2 PM. Standard, professional transaction. Will keep them in my sourcing rotation.

Arthur M.
📍 Cleveland, OH

Not a fan of buying things online. Too many crooks nowadays. But my old Silverado finally quit and my neighbor told me to look at this Phoenix auction website. Found a decent F-150. Bidding system is a bit fast but I figured it out. Won the truck. Had to pay directly to the vendor. My bank charged me thirty-five damn dollars just to send the wire. Absolute highway robbery from the bank. But as far as Phoenix Auto Brokers goes, they did what they said they would do. Truck arrived on Wednesday. Clean. Runs good. I guess I can't complain.

Marcus Vance
📍 California

The auction itself is great. Got a killer deal on a cargo van for my plumbing business. My issue was the payment process. I initiated the direct wire transfer to the vendor immediately after winning the bid, but MY bank (Wells Fargo) flagged it for "security reviews" and put a hold on it for 48 HOURS!!! I was absolutely LIVID because I thought Phoenix Auto Brokers was going to cancel my bid and charge me a penalty fee because the money didn't arrive in time. I called them up ready to scream at someone, but their accounting department was actually super chill and professional. They told me not to worry, kept a hold on the van, and waited until the bank finally cleared the wire on Friday. Absolute lifesavers. I'm only docking a star because of the stress my bank caused me, but Phoenix themselves are top tier and I will buy my next company vehicle through them.

Sarah Jenkins
📍 Oregon

I have never bought a car online before... let alone through a live auction. My husband and I desperately needed a bigger SUV for the kids but our local dealerships here in Portland are just so expensive right now. I was a nervous wreck the entire time... I kept thinking I was going to click the wrong button and lose all our money. When we actually won the bid I almost backed out because they required a direct wire transfer to the vendor's bank. You hear so many awful horror stories about wire fraud online and I was literally terrified of sending our savings into a black hole... But I called their customer support line and this sweet girl walked me through every single step and verified all the routing numbers with me so I knew it was safe. She stayed on the phone with me while I did it. The car got here yesterday and it's perfect. Thank you for being so patient with a worried mom, you have no idea how much it meant.